Changes to Existing Law
SB170 — Require the provision of a notice to consumers, interacting with certain chatbots or other human-simulating computer technologies that could mislead or deceive the consumer.
1 section modified+688-0
View:
§ 37-24
New Section+688
NEW SECTION added to Chapter 37-24
Except as otherwise provided in this section, a person may not engage in a commercial transaction or trade practice with a consumer if: (1) The transaction or practice requires the consumer to communicate with or interact with a chatbot, an artificial intelligence agent, an avatar, or another form of computer technology that engages in a textual or aural conversation; and (2) The consumer could reasonably believe that the consumer is engaging with human. The prohibition set forth in this section does not apply if the consumer is notified, in a clear and conspicuous fashion, at the outset of the transaction or practice, that the consumer is not communicating with another human. 15